Privacy Policy

Effective Date: 2nd March 2025

At Mauve Story (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our digital experiences, including our website and Framer components, and how we integrate with third-party services (such as Google Sheets, YouTube, and SociableKit widgets).

1. Information We Collect

Personal Data:

  • When you interact with our contact buttons (e.g. “Learn more” via WhatsApp), we may receive information such as your inquiry details. However, we do not require you to submit personal data unless you choose to do so.

  • If you voluntarily contact us or subscribe to our communications, we may collect your name, email address, phone number, or other contact details.

Usage Data:

  • Our digital experiences automatically collect usage data such as device type, browser type, IP address, operating system, access times, pages viewed, and other diagnostic data.

  • We also receive data from Google Sheets via our Apps Script integration, which may include video URLs and additional text (for example, descriptive information from Column B) that you provided to us.

Third-Party Data:

  • We use third-party services such as YouTube to embed video content and SociableKit to display Google Reviews. These platforms may collect data according to their own privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and digital experiences.

  • Improve your experience by personalizing content, such as displaying additional descriptive text alongside our “Learn more” call-to-action.

  • Respond to your inquiries and provide customer support.

  • Monitor and analyze usage and trends to improve our services.

  • Ensure compliance with legal obligations and protect the rights and safety of our users.

3. Sharing Your Information

We do not sell or share your personal data with third parties for their marketing purposes. We may share your information with:

  • Service Providers: Trusted third-party service providers (such as hosting platforms, analytics providers, and widget providers) who perform functions on our behalf.

  • Legal Compliance: If required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience, monitor site usage, and improve our services. Most browsers automatically accept cookies, but you can set your browser to refuse cookies if you prefer.

5. Third-Party Links

Our website or digital experiences may include links to third-party sites (such as YouTube, SociableKit, or social media profiles). We are not responsible for the content or privacy practices of these third parties. Please review their respective privacy policies.

6. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. When we no longer need your information, we will delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your personal data.

  • Object to or restrict the processing of your data.

  • Data portability.

If you wish to exercise any of these rights, please contact us using the information below.

9. International Transfers

Your information may be stored and processed in a country other than your own. By using our services, you consent to the transfer of your data to countries that may not have the same data protection laws as your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Mauve Story
Email: info@mauvestory.com
Address:

Road Number 44, Pitam Pura 1, Shiva Enclave, Near Engeniering

Enclave, Crossing, Harsh Vihar, Delhi – 110034

Please customize the placeholders (such as [insert Effective Date] and contact details) as needed. This policy is provided as a template and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.